Community Portal

FAQs

Can I pay my assessments online?
Yes! Once you log into this site, select the “Make a Payment” button. There are options to enroll in Auto-Draft which will draft your assessment on the 10th of the month of your association's billing cycle. You can also make a one time eCheck payment, set up a recurring eCheck payment, or pay by credit card. 

I want to make a payment by check or my bank's bill pay service. Where do I send these payments? 
Please mail any payments to:
Association Name
c/o CAMS
PO Box 97548
Raleigh, NC 27624

How do I get a login to my Owner Portal / Association Website?
Email cs@camsmgt.com with your association and address or call our Community Specialists at 910.256.2021

I'm signed up for Auto-Draft. When will my payment reflect on my account?
Auto-Draft or ACH payments will draft from your bank account on the 10th of the month of your billing cycle and will reflect on your owner account immediately. 

What are the Governing Documents of an Association?
Property owners associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:

  • Articles of Incorporation
  • Declaration of Covenants, Conditions and Restrictions
  • By-Laws
  • Rules & Regulations

You can find copies of your Association's Governing Documents on the Documents page. 

What are the Articles of Incorporation?

  • Bring the corporation into existence
  • Define the basic purpose and powers of the corporation
  • Indicate there will be a board of directors and may, identify the initial board

You can find copies of your Association's Articles of Incorporation in the Governing Documents folder on the Documents page.

What are Declaration of Covenants, Conditions and Restrictions?

The underlying document of a property owners association, apart from state law, is the Declaration, also referred to as Covenants, Conditions, and Restrictions (CC&Rs). The Declaration is the constitutional law of the association. The Declaration defines the limits and inclusions of ownership for the owners and the association. As a legal entity the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in a foreclosure.
The Declaration may contain:

  • Definitions of the physical elements of the property
  • The method for determining the share of interest in the common area for each property owner
  • A list of the responsibilities for the association and individual owners and permitted uses of common areas and individual units
  • Responsibilities for care of the association and the common areas
  • Restrictions on the use or enjoyment of properties in the association and common areas

You can find copies of your Association's CC&R's in the Governing Documents folder on the Documents page.

    What are Bylaws?

    The Declaration forms the constitutional foundation of the association; Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:

    • Requirements of membership meetings
    • Voting rights of property owners
    • Procedures for electing the board of directors
    • Procedures for the board of directors to elect officers
    • General powers and duties of the board

    You can find copies of your Association's By-Laws in the Governing Documents folder on the Documents page.

    What are Rules & Regulations?

    Rules and regulations are the operational and behavioral laws that apply directly to association residents and their guest. They state acceptable and/or unacceptable conduct for all Owners, their guests, visitors and renters. Rules and regulations may generate conflict between the board and the owner(s) since they may provide restrictions regarding noise, pets, use of the property or common areas, and fining procedures, however, good rules serve the interests of the entire association and protect the common areas.
    You can find copies of your Association's Articles of Incorporation in the Governing Documents folder on the Documents page.

    I have a question about my account or billing. How do I contact the management company?
    Log into your owner portal by clicking on the Login link in the top right corner of this site. Click Submit a Request from the left menu and select "Billing Question." You can select "General Question" if you need information about your association but not specifically about your owner account. 

    I own multiple properties and/or I am a member of a Community Association that has a Master Association. How do I see and manage both of my accounts in my Owner Portal? 
    Log into your owner portal by clicking on the Login link in the top right corner of this site. Click Submit a Request from the left menu and select "General Question" from the dropdown. Please provide the details of the accounts you would like to link, and let us know what your mailing address is, if it is not already the same on all accounts.

    What is the cost for a Certificate of Assessment? 
    The standard cost of a Certificate of Assessment is $150. There is a $50 rush fee for same day or next day requests. You can request a Certificate of Assessment at http://www.camsmgt.com/closing-info-request